Sales Policy

Effective Date: January 3, 2025

At SoloPariz (https://solopariz.com), we are committed to providing high-quality household products at competitive prices. Our Sales Policy outlines the terms and conditions that govern your purchases from our website. By making a purchase with us, you agree to the following terms.

1. Product Availability

  • Stock Availability: While we strive to keep our inventory updated, all products offered on SoloPariz are subject to availability. In the event an item is out of stock after your order is placed, we will notify you immediately and offer an alternative product or a full refund.

  • Pre-Orders: Some items may be available for pre-order. Pre-ordered products will be shipped as soon as they are in stock, and you will be notified of the estimated shipping date.

2. Pricing and Payment

  • Pricing: All prices listed on SoloPariz.com are in US dollars. Prices are subject to change without notice, but the price at the time of your purchase is the price you will be charged.

  • Payment Methods: We accept a variety of payment methods for your convenience, including:

    • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure online payment options

    Payment is processed at the time of purchase. If there are any issues with processing payment, we will contact you promptly to resolve the issue.

  • Sales Tax: Sales tax will be applied based on the state or locality of your shipping address, in compliance with applicable tax laws.

3. Order Confirmation and Acceptance

  • Order Confirmation: Once you complete your purchase on SoloPariz.com, you will receive an order confirmation email with the details of your order. This email serves as proof that your order has been received.

  • Order Acceptance: Your order will be accepted once payment is successfully processed, and we confirm the shipment. SoloPariz reserves the right to refuse or cancel an order at any time, including, but not limited to, cases of product availability, pricing errors, or suspected fraud.

4. Order Cancellation

  • Cancellation Before Shipment: If you need to cancel your order before it has been shipped, you may do so by contacting our customer support team as soon as possible at info@solopariz.com. We will make every effort to cancel your order. If the order has already been processed or shipped, you will need to follow our return process upon receipt of the item.

  • Cancellation After Shipment: Once an order has been shipped, it can no longer be canceled. In such cases, please refer to our Return and Refund Policy for instructions on returning the product.

5. Shipping and Delivery

  • Shipping: We offer various shipping methods, and the shipping cost will be calculated at checkout based on your location and the selected shipping option. Delivery times may vary depending on the shipping method, destination, and product availability.

  • Shipping Delays: While we strive to ensure timely deliveries, we cannot be held responsible for delays caused by factors beyond our control, such as weather conditions, carrier delays, or customs issues.

  • International Shipping: At this time, SoloPariz only ships to addresses within the United States. We do not offer international shipping.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email so that you can track your order’s progress. You can also check the status of your order by logging into your account on our website.

7. Returns and Exchanges

  • Returns: If you are not satisfied with your purchase, please refer to our Refund and Returns Policy for instructions on how to return or exchange your items.

  • Exchanges: If you wish to exchange an item, please follow the same return process. Once we receive your returned item, we will process the exchange as per your request, depending on product availability.

8. Customer Service

  • Customer Support: Our customer service team is here to assist you with any questions or concerns you may have. You can contact us by:

9. Changes to Sales Policy

SoloPariz reserves the right to amend, modify, or update this Sales Policy at any time without notice. Any changes to the policy will be reflected on this page, and the new policy will be effective immediately upon posting.

By making a purchase on SoloPariz, you agree to adhere to all terms outlined in this Sales Policy. We are committed to providing an exceptional shopping experience and are here to assist you every step of the way. Thank you for choosing SoloPariz!