Payment Policy
Effective Date: January 3, 2025
At SoloPariz, we strive to make the payment process as smooth and secure as possible. By making a purchase on SoloPariz.com, you agree to the terms outlined in this Payment Policy.
1. Accepted Payment Methods
We accept the following payment methods for all transactions on our website:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Apple Pay
- Google Pay
- Other Secure Online Payment Methods (as made available from time to time)
When making a purchase, you will be prompted to select your preferred payment method during the checkout process.
2. Payment Processing
- Authorization: By submitting your payment information, you authorize SoloPariz to process the payment through your selected payment method. The total order amount, including taxes and shipping fees (if applicable), will be charged to your account at the time of checkout.
- Currency: All payments on SoloPariz.com are processed in USD (U.S. Dollars). If you are making an international purchase, your payment provider may charge additional fees for currency conversion or international transactions. These fees are the responsibility of the customer.
3. Order Confirmation and Payment
- After your order is placed, you will receive an Order Confirmation email. This email serves as an acknowledgment that we have received your order, but it does not confirm that your payment has been processed. Once your payment is successfully processed, you will receive a Payment Confirmation email with details of your transaction.
- Please note that SoloPariz reserves the right to refuse or cancel an order if there are issues with payment authorization or fraud detection.
4. Sales Tax
- Sales tax is applied based on the laws and regulations of the state to which your order is being shipped. The sales tax amount will be automatically calculated during checkout based on the shipping address provided.
5. Payment Security
At SoloPariz, we take the security of your payment information very seriously. All transactions are processed using industry-standard encryption technology to protect your credit card and personal information. We use Secure Socket Layer (SSL) encryption to ensure the security of data transmitted during your purchase.
- For added security, we also use Payment Card Industry Data Security Standard (PCI DSS) compliant payment processors.
- SoloPariz does not store your credit card details. All payment processing is handled by trusted third-party providers such as PayPal, Apple Pay, Google Pay, and others.
6. Payment Issues and Errors
- If there are any issues with your payment, such as a declined card or processing error, we will notify you promptly. In such cases, your order may be held pending until the issue is resolved.
- If your payment fails, you may need to provide an alternative payment method or update your payment details to complete the purchase.
7. Refunds and Cancellations
- If your order is canceled or if you return products, the refund will be processed to the original payment method used for the purchase. Please refer to our Refund and Returns Policy for further details on the return process.
- Refunds may take several business days to reflect in your account, depending on your payment provider’s processing times.
8. Payment Disputes
If you initiate a chargeback or dispute a payment with your bank or payment provider, SoloPariz reserves the right to take necessary legal action to recover the funds and any associated fees, as well as suspend or cancel your account access.
9. Changes to Payment Policy
SoloPariz reserves the right to modify or update this Payment Policy at any time. All changes will be posted on this page and become effective immediately upon posting. We encourage you to review this policy periodically to stay informed about any updates.
10. Contact Us
If you have any questions or concerns regarding your payment, please feel free to contact our customer support team:
- Email: info@solopariz.com
- Phone: (518) 463-2783
- Address: 244 Morris St, Albany, New York
Thank you for choosing SoloPariz for your shopping needs! We appreciate your business.